Avoid Spam

What measures you can take to ensure that emails are not intercepted by spam filters


Email signature:

  • Less is more: limit the number of images, logos and links in your signature.

    The fewer the better.

  • Optimize images: If you use images, make sure they are optimized (file size) and use alt attributes (descriptive text for the image).

  • Clear contact details: Make sure your contact details are complete and correct (name, title, phone number, email, company address).

  • No unnecessary information: Avoid superfluous legal information or long disclaimers.

  • Text version: Make sure that your signature is also easy to read in a text-only version.


Domain and e-mail settings:

  • Set up SPF (Sender Policy Framework): Make sure SPF is set up correctly for your domain. This helps to confirm that emails are actually being sent from your server.

  • Enable DKIM (DomainKeys Identified Mail): Enable DKIM to digitally sign your emails. This confirms that the email has not been altered in transit.

  • Configure DMARC (Domain-based Message Authentication, Reporting & Conformance): Configure DMARC to specify how email servers should handle emails that do not pass SPF and DKIM.

  • Check reverse DNS (PTR record): Ensure that your server has a valid reverse DNS record.
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  • Monitor IP reputation: Regularly monitor the reputation of your IP address. A poor IP reputation can lead to your emails ending up in spam.

  • Email list maintenance: Keep your email lists clean and up to date. Remove inactive or invalid email addresses.


General tips:

  • Use mail testers: Use tools such as mail testers to check your emails for spam characteristics before you send them.

  • Send test emails: Send test emails to different email providers (Gmail, Outlook, etc.) to see how your emails are received there.

  • Get feedback: Ask recipients for feedback on whether your emails have ended up in spam.

  • Avoid spam words: Avoid words and phrases that are often used in spam emails (e.g. "free", "make money").

  • Check regularly: Check your settings regularly and adjust them if necessary.


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